FLASH CARDS

5.01.2 Troubleshoot common Windows OS problems

  • What is a common cause of a Blue Screen of Death (BSoD)?

  • Faulty hardware or drivers.

  • How can you troubleshoot a BSoD?

  • Use System Restore, Safe Mode, or hardware diagnostics like chkdsk and memory tests.

  • What tool can you use to test for memory errors?

  • The Windows Memory Diagnostic tool.

  • What should you do if an application crashes frequently?

  • Check for updates, uninstall and reinstall the application, or check the event logs for potential causes.

  • How do you troubleshoot services that fail to start?

  • Check service dependencies, manually restart the service, verify account permissions, or re-register DLLs with regsvr32.

  • What might cause time synchronization issues on a network?

  • Time drift due to discrepancies between the system's internal clock and network server time.

  • What can cause sluggish performance in Windows?

  • Resource bottlenecks like high CPU, memory, or disk usage, which can be identified using Task Manager.

  • How can you fix a "Low memory" error in Windows?

  • Close unnecessary programs, identify memory leaks, or add more RAM.

  • How do you resolve USB issues like unresponsive devices after sleep mode?

  • Update the USB drivers, reinstall USB controllers in Device Manager, or disable USB selective suspend.