• Hardware Lessons 1-9

    This course on Hardware covers problem-solving, installation and configuration of key components, troubleshooting, and cable and laptop hardware management.

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  • Mobile Devices Lessons 1-4

    This course offers a comprehensive guide to managing Mobile Devices, covering display technologies, accessory setup, network connectivity, and troubleshooting.

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  • Office Equipment Lessons 1-3

    The Office Equipment course covers setting up and configuring multifunction devices and printers, installing and replacing printer consumables, and troubleshooting common printer issues.

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  • Operating Systems Lessons 1-13

    This course covers Operating Systems types, features, installations, configurations, troubleshooting, and includes guidance on various OS settings, command-line tools, scripting, networking, and remote access.

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  • Trouble Shooting Lessons 1-2

    This Software Troubleshooting course covers steps to resolve common issues in Windows Operating Systems and Mobile Platforms and Applications.

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  • Networking Lessons 1-8

    The Networking course lesson covers networking hardware, TCP/UDP ports and protocols, wireless networking, Internet and network connection types, network configuration concepts, services by networked hosts, SOHO network setup, and networking tools.

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  • Security Lessons 1-9

    This lesson on Security covers attack methods, system vulnerabilities, wireless and workstation security, Windows settings, malware management, mobile device security, and data destruction methods.

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  • Virtualization and Cloud Computing Lessons 1-2

    This Virtualization and Cloud Computing course covers key cloud-computing concepts and aspects of client-side virtualization.

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  • Operational Procedures 1-6

    The Operational Procedures course covers best practices for documentation, change management, workstation backup and recovery, safety procedures, and the importance of privacy, licensing, and professionalism.

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